“I think the airline industry and Changi Airport are partners in
pretty much anything. Whether it's things being rolled out, or simply them wanting to get our
feedback on how things they want to implement are going to affect us, there's always very good
communication. They have implemented many airline-friendly policies and incentives to help the
carrier weather the difficult times over the last few years in order for us to operate in a viable
manner. It's really an attitude that Changi Airport has in general that has helped make it into the
air hub that it is.”
Laurence Chin, United Airlines Singapore, General Manager

“Changi Airport’s proactive approach towards the airline industry demonstrates that airports and
airlines can work together to achieve a win-win situation, promoting growth in air travel while
ensuring high service standards and competitive pricing at the same time.”
Mr. Albert Tjoeng, Asia-Pacific spokesman, International Air Transport
Association

“With the opening of Terminal 3 and other new schemes and developments, Changi Airport has
reinforced Singapore’s position as Asia’s premier aviation hub for many more years to come. My
colleagues and I in Jet Airways are honoured to be part of Changi Airport’s continual rejuvenation.
The Changi Experience is indeed memorable to any traveller. We are very appreciative and grateful
to all in Changi Airport for their unwavering support to Jet Airways since we commenced operations
in 2005.”
Mr. Gerry Oh, Regional Vice President, South East Asia, Jet Airways



