what we do
We are the guardian of the Changi Experience, an exceptional combination of operational efficiency and customer delight.
The responsibility of ensuring service excellence lies with Air Hub Development, Airport
Management, Commercial, Corporate and Finance.
Air Hub Development
Air Hub Development focuses on growing Changi as a global air hub. Its key roles include increasing connectivity by supporting the growth of passenger and cargo airlines, promoting passenger and cargo traffic as well as marketing the Changi Airport brand. In addition, it enhances airline schedule management, pursues joint business development efforts, and develops industry market research capabilities within Changi Airport Group.
Air Hub Development focuses on growing Changi as a global air hub. Its key roles include increasing connectivity by supporting the growth of passenger and cargo airlines, promoting passenger and cargo traffic as well as marketing the Changi Airport brand. In addition, it enhances airline schedule management, pursues joint business development efforts, and develops industry market research capabilities within Changi Airport Group.
Airport Management
Airport Management takes charge of the optimal operational needs of Changi and Seletar airports. It oversees operational management, infrastructural development and maintenance, specialised airport systems and aviation security. It is also responsible for establishing robust safety management mechanisms, promoting safety awareness and marketing airport facilities to passengers.
Commercial
Commercial drives the strategies for maximising revenue streams to Changi Airport Group. It oversees the functions of retail planning and development, management of shop, restaurant and service concessions, franchise fees, service performance, airport advertising, shopping promotions, land leases, airport charges and management of rentable properties.
Corporate
The Corporate group takes charge of the corporate functions of the group. It is responsible for corporate communications, information systems and the development of overall company strategy, human resource, legal, subsidiary management, and government & international affairs.
Finance
Finance handles the full spectrum of day-to-day accounting functions relating to management of revenue, assets and expenditure, as well as financial and management reporting. It is also responsible for managing the daily treasury operations for Changi Airport Group, developing and implementing cost efficient financial strategies, as well as enhancing returns on surplus funds and capital assets.
Changi Airports International
Changi Airports International (CAI) is a wholly-owned subsidiary of Changi Airport Group. CAI is both an investor and manager of airports worldwide.
